Archived Why SERVPRO Blog Posts
A Guide to Navigating the Insurance Process
8/6/2024 (Permalink)
Experiencing property damage, whether due to water, fire, or storm, can be incredibly stressful. Navigating the insurance claims process can add another layer of complexity to an already challenging situation. At SERVPRO®, we understand the intricacies of the insurance claims process and are here to help guide you every step of the way. This guide will educate you on the claims process, highlight common pitfalls, and offer tips on how to document damage effectively.
The Insurance Claims Process
The insurance claims process for property damage typically involves the following steps:
- Immediate Action: As soon as you discover damage, take immediate action to prevent further harm. This may include turning off water sources, boarding up windows, or covering damaged roofs.
- Contact Your Insurance Company: Notify your insurance company as soon as possible. Provide them with details about the damage and inquire about the next steps in the claims process.
- Document the Damage: Before making any repairs, thoroughly document the damage by taking photographs and videos. Keep a detailed inventory of damaged items, including their value and purchase date.
- Temporary Repairs: Make temporary repairs to prevent further damage, such as covering leaks or securing broken windows. Keep receipts for any materials or services you purchase, as these may be reimbursable.
- Meet with the Adjuster: Your insurance company will assign an adjuster to assess the damage and determine the payout amount. Be present during the inspection to ensure all damage is noted and addressed.
- Submit Your Claim: Submit all necessary documentation, including photos, videos, receipts, and repair estimates, to your insurance company. Ensure all paperwork is complete and accurate to avoid delays.
- Review the Settlement Offer: Once your claim is processed, the insurance company will provide a settlement offer. Review it carefully and negotiate if necessary to ensure it covers all repair and replacement costs.
- Repair and Restoration: After settling the claim, proceed with the repair and restoration process. Choose a reputable restoration company, like SERVPRO, to ensure high-quality work.
Tips for Documenting Damage and Working with Adjusters
Proper documentation and effective communication with insurance adjusters can significantly impact the success of your claim:
- Photograph Everything: Take clear, detailed photos of all damaged areas and items from multiple angles. Capture the overall damage and close-up shots of specific issues.
- Create a Damage Inventory: List all damaged items, including their make, model, age, and estimated value. This inventory will be essential for your claim.
- Keep Records of Communication: Document all interactions with your insurance company, including phone calls, emails, and letters. Note dates, times, and key points discussed.
- Be Honest and Thorough: Provide accurate information about the damage and the events leading to it. Honesty and transparency will facilitate a smoother claims process.
- Accompany the Adjuster: Walk through your property with the adjuster to ensure all damage is noted. Point out hidden or less obvious issues that may require attention.
How SERVPRO Assists Clients with Insurance Claims
At SERVPRO, we understand that dealing with property damage is stressful enough without the added burden of navigating insurance claims. Our team is here to help you through every step of the process, ensuring a smooth and successful restoration experience.
Our Support Includes:
- Claims Assistance: We work closely with your insurance company, providing them with detailed reports and documentation to support your claim. Our goal is to streamline the process and secure a fair settlement.
- Expert Assessment: Our trained professionals conduct a comprehensive assessment of the damage, ensuring no detail is overlooked. This thorough evaluation helps us develop an accurate repair plan and cost estimate.
- Efficient Restoration: Once your claim is approved, our experienced team gets to work quickly, restoring your property to its pre-damage condition. We use advanced equipment and proven techniques to deliver high-quality results.
- Customer Advocacy: We advocate for our clients throughout the claims process, ensuring their needs are met and their concerns are addressed. Our team is always available to answer questions and provide guidance.
Understanding the insurance claims process for property damage is essential for a successful recovery. By documenting damage thoroughly, avoiding common pitfalls, and working with trusted partners like SERVPRO, you can navigate the process with confidence. Our commitment to excellence and customer satisfaction means you can trust us to restore your home and peace of mind. If you’re facing property damage, contact SERVPRO today for expert assistance and support.
SERVPRO and NBC 4: A Partnership Built on Trust and Expertise
2/1/2024 (Permalink)
In an exciting development for homeowners and businesses throughout the region, SERVPRO is proud to announce its partnership with NBC 4, becoming their preferred restoration sponsor. This collaboration marks a significant milestone, bringing together two entities committed to excellence and community service. Here’s why this partnership is set to redefine restoration experiences, offering unparalleled peace of mind to those in need.
A Match Made in Restoration Heaven
SERVPRO has long been recognized for its unwavering dedication to providing swift, efficient, and professional restoration services. From tackling the aftermath of unexpected water damage to addressing the complexities of fire restoration, SERVPRO’s team of experts has established a reputation for handling crises with compassion and precision. Teaming up with NBC 4, a trusted news source committed to keeping the community informed and safe, SERVPRO is poised to extend its reach and impact, ensuring that more people have access to reliable restoration services when they need them the most.
Why NBC 4 Chose SERVPRO
NBC 4’s decision to choose SERVPRO as its preferred restoration sponsor was driven by a shared commitment to serving and supporting the community. In times of disaster, the need for accurate information and professional assistance is paramount. NBC 4 provides the former, keeping the community informed about potential hazards and safety measures, while SERVPRO offers the latter, stepping in to mitigate damage and restore normalcy. This partnership is a testament to NBC 4’s confidence in SERVPRO’s ability to deliver top-tier restoration services, underscored by a mutual desire to put the community’s needs first.
What This Means for You
For homeowners, business owners, and the community at large, this partnership offers reassurance that in the face of disaster, support is readily available. Viewers of NBC 4 can now benefit from direct access to SERVPRO’s restoration services, ensuring a quick response to emergencies. Additionally, this collaboration will feature educational segments on disaster preparedness, tips for minimizing damage, and insights into the restoration process, empowering the community with knowledge and resources to protect their properties and loved ones.
A Future of Enhanced Service and Community Engagement
Looking ahead, SERVPRO and NBC 4 are excited to explore new ways to serve and engage with the community. From community service initiatives to educational outreach, this partnership is just the beginning of a concerted effort to enhance the resilience and well-being of our shared community. By combining resources, expertise, and a deep commitment to service, SERVPRO and NBC 4 are set to become more than just a restoration sponsor and news outlet—they’re becoming key allies in fostering a safer, more informed community.
Ready When You Need Us
Disasters may not keep regular business hours, but fortunately, SERVPRO and NBC 4’s commitment to the community knows no bounds. Whether you’re dealing with the aftermath of a storm, facing water damage, or in need of fire restoration services, remember that help is just a phone call away. With SERVPRO’s expertise and NBC 4’s support, you have a powerful duo on your side, ready to restore not just your property, but your peace of mind.
This partnership underscores a powerful message: when it comes to facing unforeseen challenges, you’re not alone. SERVPRO and NBC 4 are here for you, combining forces to ensure that when disaster strikes, the path to recovery is clear, supported, and accessible.
SERVPRO: Your Trusted Partner for Water and Fire Mitigation
8/1/2023 (Permalink)
When disaster strikes your home or business, quick and effective restoration services are essential to minimize damage and get back on your feet. SERVPRO® has earned a reputation as a leading water and fire mitigation company in the Columbus and surrounding areas, known for its professionalism, expertise, and commitment to customer satisfaction.
- 24/7 Emergency Response:
Disasters don't wait for convenient hours, and neither does SERVPRO. They offer 24/7 emergency response services, ready to spring into action when you need them the most. Whether it's water damage from a burst pipe or fire damage from a sudden blaze, SERVPRO's rapid response ensures your property gets the immediate attention it deserves.
- Highly Trained Professionals:
SERVPRO's technicians undergo rigorous training in water and fire mitigation, mold remediation, and restoration techniques. Their certified professionals are equipped with the knowledge and skills to handle a wide range of restoration challenges, ensuring that your property is in capable hands.
- State-of-the-Art Equipment:
SERVPRO utilizes advanced equipment and cutting-edge technology to tackle water and fire damage effectively. From powerful extraction machines to industrial-grade drying equipment, they have the tools to efficiently restore your property to pre-disaster conditions.
- Comprehensive Services:
SERVPRO offers a full spectrum of restoration services, from water extraction and drying to smoke and soot removal. Their comprehensive approach ensures that every aspect of the mitigation and restoration process is handled professionally and thoroughly.
- Insurance Coordination:
Dealing with insurance claims can be daunting after experiencing a disaster. SERVPRO assists in navigating the insurance process, providing documentation and direct communication with insurance companies to streamline the claims process for you.
6. Compassionate Customer Service:
Facing water or fire damage can be a distressing experience, and SERVPRO understands the emotional toll it takes on property owners. Their compassionate and caring approach ensures that you receive support and reassurance throughout the restoration journey.
7. IICRC Certification:
SERVPRO holds Institute of Inspection, Cleaning, and Restoration Certification (IICRC), showcasing their dedication to maintaining the highest industry standards and best practices in restoration and mitigation.
8. Proven Track Record:
With over 50 years of experience in the restoration industry, SERVPRO has built a solid reputation for excellence. Countless satisfied customers testify to their reliability, professionalism, and exceptional results.
When it comes to water and fire mitigation services, SERVPRO stands out as a trusted and reliable partner. Their commitment to rapid response, highly trained technicians, advanced equipment, and compassionate customer service makes them the best choice for restoring your property after a disaster. If you're ever faced with water or fire damage, don't hesitate to call on SERVPRO for expert assistance and peace of mind during the restoration process.
We Are Here To Help With Your Insurance Claim
2/1/2023 (Permalink)
Our team of professionals take the worry away with your claim
When you experience an unexpected disaster in your home, you may not know how to handle it. After the shock is over, your first thought is “How am I going to pay for this?”. This is a common question homeowners ask themselves given the high cost of repairing water, fire, mold or trauma damage. Good news for you, our team of professionals is here to help eliminate that concern.
Here at SERVPRO of Licking County set ourselves apart from other restoration companies by how well we work with your insurance company. Our dedicated team of professionals understands the insurance industry. From knowing how the claims process works, to getting your claim submitted and your repairs covered. Many of our team members have a background in the insurance industry.
As one of the largest restoration and damage remediation companies in the country, we work with hundreds of insurance companies to help our customers get their claims processed quickly and fairly. Many insurance companies know that SERVPRO handles losses professionally and often recommend us to their policyholders.
SERVPRO of Licking County is here for you!
We Always Here To Help!
8/18/2022 (Permalink)
We are dedicated to being "Faster to any size disaster".
Across the United States, SERVPRO Franchises are gearing up to serve you as the leader in the cleaning and restoration industry. Are you READY for what the year may bring your way? While we only hope to see good things come throughout the year, it is always a good idea to plan ahead for the unexpected and unwelcome disasters such as fire, water or mold damage.
Here at SERVPRO of Licking County, we are here to help make your residential or commercial property “Like it never even happened,” if one of those disasters comes your way. With over 2,000 independently owned and operated Franchises, you can trust the team in green to get your property— and life—back to normal. We are only one call away!
Faster to any size disaster is a commitment from SERVPRO to be there when you need us the most.
Whether you are a small business or home owner facing minor fire or water damage, or a property manager dealing with a widespread disaster, SERVPRO of Licking County has the resources needed to respond quickly and efficiently. The faster help arrives, the quicker restoration begins and the sooner you can resume business as usual.
If a fire, water or mold damage strikes, no matter the size, call SERVPRO of Licking County at (740) 587-0938!
SERVPRO® of Licking County is Ready for Whatever Happens!
1/14/2022 (Permalink)
You may recognize SERVPRO® as a disaster restoration company, but did you know that we offer many non-emergency services too?
Our highly trained team members are ready and able to assist with a multitude of situations that life may throw your way, as well as your routine cleaning needs. If you are looking to freshen up your home or if you have the unfortunate luck of suffering a loss and you are experiencing an emergency caused by water or fire, SERVPRO® of Licking County can help!
Upholstery/On-Site Drapery and Carpet Cleaning:
Furniture, on-site drapery and/or carpet cleaning can brighten up any space. We offer multiple methods of carpet and upholstery cleaning that can be tailored to your individual needs. Our drapery cleaning equipment allows us to clean your drapes while they are hanging, allowing us to provide the most convenient option for drapery cleaning.
Dryer Vent/Furnace Duct Cleaning:
Furnace Duct Cleaning can freshen the air that you breathe by removing pollutants from the environment and improving air flow. Dryer Vent Cleaning can help improve the efficiency of your dryer while also, helping to prevent a fire.
Please call our office at 740-587-0938 today to find out more and/or schedule a free estimate.
Holiday Spirit is in The Air, So is Certified SERVPRO Cleanliness
11/2/2021 (Permalink)
With the impending enjoyment and bustle that comes with the holidays, so does the need or want to ensure you have a clean home in preparation for visitors. When you take on the responsibility of hosting the Thanksgiving or Christmas festivities, the meal is not the only thing on your mind. The carpets may have begun to not only appear dull, but now they are screaming the reality at you while you try to plan your green bean casserole. Fido’s slobber and muddy tail swipes on the walls may as well be displayed in picture frames now, and I bet you’re also thinking the dust build up on fan blades and inside ducts look like snow drifts. You may also have family members with health and wellness concerns.
I know what you may be thinking, ‘Where do I even start?’ I can tell you. Start by calling SERVPRO of Licking County. SERVPRO is not only there for you when you have a crisis on your hands, we are here even when your home or office just needs a pre-holiday spruce up. SERVPRO of Licking County can provide that piece of mind with our Certified: SERVPRO Cleaned guarantee, with our new defensive pathogen cleaning program that surpasses standard janitorial services. Our dedicated professionals will first consult, then clean with our EPA-Approved Hospital-Grade cleaning solutions and finally certify that your spaced is Certified: SERVPRO Cleaned. We will also provide you with our certified shield to place in your window so that you may welcome your guests with confidence for all holiday festivities.
If you have a to-do list a mile long, check all your house cleaning job essentials off by calling SERVPRO of Licking County at (740) 587-0938, and we will get you on the schedule today! Happy Holiday Planning!
You Have the Questions, SERVPRO Has the Answers
10/27/2021 (Permalink)
If you have ever pulled into your driveway to a fallen tree on your house, flipped the light on to your basement to find your very own two foot indoor pool, or played the ‘what’s that smell’ game upon entering any room in your house; then you’ve found yourself in the proper location to solve these matters. Not only can SERVPRO of Licking County answer those burning questions brought with by disasters but we can also help and accomplish the remediation process for you. Please, allow me the distinct pleasure to explain why.
Fallen tree on your house? Easy, SERVPRO of Licking County has Disaster Recovery Teams strategically placed at the ready, night and day, to respond to any kind of emergency situation. We also have a complete network of hard-working franchises all over the nation to call upon should your situation need double or triple the effort. 24 hours a day, 365 days out of the year you and your family can count on SERVPRO of Licking County to get any size disaster cleaned and restored in the blink of an eye.
Find that pool in your basement? That’s okay, SERVPRO of Licking County has specially trained and highly motivated water remediation professionals that can turn any situation back to pre-water damage condition. We also have advanced drying equipment and techniques that can extract standing water quickly, detect any hidden moisture post extraction and then clean and rid your home or commercial property of any contamination brought in with flood waters. Not only can we remediate the problem but we can also provide documentation that certifies and validates that your home, basement, or office; is dry. "Like it never even happened," in fact!
Are you or have you found yourself walking throughout your home or office vigorously sniffing to locate that smell? Not a problem, our mold remediation specialists will be able to detect, identify and remediate the situation quickly. If it’s mold, we can eliminate the mold and locate the source of water/moisture causing it. It does not matter the cause or the situation, our Microbial Remediation Specialists will be able to eliminate it at the source so that you can once again enjoy an odor free environment.
If this has not answered your ‘why SERVPRO’ question yet then give us a call at (740) 587-0938 so that we may better assist you and answer any further questions. We are here to help and want the opportunity to do so.
Choose SERVPRO® today!
10/11/2021 (Permalink)
In appreciation of National Kick Butt Day, SERVPRO® of Licking County is answering that one burning question, why SERVPRO®? SERVPRO® uses advanced water and mold restoration techniques and equipment. We take pride in our specially and highly trained technicians who are excellent at, but not limited to, water, fire and mold damage and are ready at a moment’s notice to handle any storm or disaster damage. Which is why we as SERVPRO® are available 24 hours a day, all 7 days of the week. Our technicians also make restoration of your belongings a high priority over replacing them because we want it to feel "Like it never even happened." Now that we’ve remedied that smoldering question, call SERVPRO® today for any assistance at (740) 587-0938 and visit our website at SERVPRO.com.
Have Questions? Call Us Today! 740-587-0938
8/30/2021 (Permalink)
Residential Services
Whether your Licking County home needs emergency flood damage mitigation or your upholstery needs cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:
- Water/Storm Damage Restoration
- Fire Damage Restoration
- Mold/Bio Hazard Remediation
- Carpet and Upholstery Cleaning
- In Home Drapery Cleaning
- Furnace Duct Cleaning
- Odor Removal
Have you ever asked yourself if it can be cleaned, is cost effective to clean or who can clean it? Well, just call and ask the cleaning professionals at SERVPRO of Licking County. We will be happy to assist you and we can provide a free in-home inspection from 9am to 4 pm, Monday-Friday.
SERVPRO of Licking County is "Here to Help" whenever the need may arise.
The Benefits of Pretesting
1/15/2021 (Permalink)
At SERVPRO of Licking County our professionals start the restoration process with pretesting. Pretesting is testing a section of the surface to be cleaned with the recommended cleaning method. This process can help in a number of ways.
- The restoration of existing materials often costs less than replacing them and a pretest can allow the restoration company to know which parts of the damaged area can best be restored before beginning services.
- The process of pretesting can also help the restoration company determine the damage type and how severe it may be. Knowing these things can allow for a proper plan of action for any repairs and restoration needs to be made.
- Doing a pretest helps the restoration company formulate a plan of action. This may include if any steps need to be performed before the restoration starts, what cleaning needs to be done, and which areas of damage need to be addressed first.
If you would like to schedule service for your home or business, please call (740)-587-0938 today! Let our professional team do the cleanup with the proper procedures to keep you, your home or company safe.
For Immediate Service in Licking County, Call SERVPRO
12/11/2020 (Permalink)
SERVPRO of Licking County provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Licking County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.
- 24-Hour Emergency Service
- Faster to Any-Sized Disaster
- Highly Trained Restoration Technicians
- A Trusted Leader in the Restoration Industry
- Locally Owned and Operated
- Advanced Restoration and Cleaning Equipment
Have Questions? Call Us 24/7 – 740-587-0938
Residential Services
Whether your Licking County home needs emergency flood damage or your upholstery cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:
- Water Damage Restoration
- Fire Damage Restoration
- Mold Remediation
- Storm Damage Restoration
- Cleaning Services
- Building/Reconstruction Services
Commercial Services
There's never a convenient time for fire or Water damage to strike your Licking County commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:
What SERVPRO Professionals Can Do for You
10/9/2020 (Permalink)
You have so much invested in your home. Choose SERVPRO to protect your most valuable asset!
Your home is a reflection of you and makes an impression on all those who enter it. You invest your time, energy and hard-earned resources to maintain, protect and increase the value of your home.
When you need work done on your home, you should expect the very best service as a fair price. Here at SERVPRO of Licking County, we are committed to providing fire and water cleanup and restoration services, as well as top-quality professional cleaning services for your entire home.
SERVPRO of Licking County offers a variety of services to help with your residential cleaning needs:
- Fire, Smoke and Soot Cleanup and Restoration
- Water Removal and Dehumidification
- Crime Scene, Biohazard and Vandalism Cleanup
- Mold Mitigation and Remediation
- Contents Claim Inventory Service
- Air Duct and HVAC Cleaning
- Carpet and Hard Floor Cleaning and Care
- Stain Removal, Stain Resistance Applications
- Odor Identification and Deodorization
- Upholstery and Drapes: Wet or Dry Cleaning Methods
If you would like to schedule service for your home or business, please call (740)-587-0938 today!
Let our professional team do the cleanup with the proper procedures to keep you, your home or company safe.
Training and Certifications
7/21/2020 (Permalink)
Here at SERVPRO of Licking County, your home or business will be taken care of. Our technicians are IICRC certified and receive training in water mitigation, fire restoration, carpet and upholstery cleaning and more. This allows us to perform at the standards that you expect and deserve.
The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) is a certification and standard-setting non-profit organization for the inspection, cleaning, and restoration industries. Throughout the certification process, our technicians will study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.
Initial Franchise Training
SERVPRO Headquarters Training Facility provides new Franchise owners training in Fire Restoration, Water Restoration, Carpet and Upholstery Cleaning, and Mold Mitigation. This is the foundation of the training program designed by SERVPRO. The process is a 15-day hands-on course that provides the owners with valuable information.
Employee Certification Training
The Employee Certification Training is a series of course materials and examination process that SERVPRO Franchise employees complete to receive certification in the following:
- Crew Training
- Fire Restoration
- Water Restoration
- Carpet & Upholstery Cleaning
Web-based Training
Technicians and office staff have access to learn and test their knowledge of industry standards. These courses are often video presentations as well as support materials that challenge our technicians to reach their full potential and offer quality services to our customers.
At SERVPRO of Licking County, we encourage personal and professional growth among our staff. As our company grows and learns, we want our staff to do the same. By following this objective, we are able to perform quality and trusted services.
When you find your business or home affected by flood, water leak, mold, smoke, fire, vandalism, storm, or other damage, you can trust the SERVPRO of Licking County team to have your back. Call us at 740-587-0938.
We are Cleaning Experts
3/16/2020 (Permalink)
SERVPRO is Here to Help during this time of need
During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.
Specialized Training
We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.
The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:
- Kitchen/Food Areas
- Bathrooms
- Schools/Classrooms
- Offices
- Retail Spaces
- Water Fountains
- Shelving/Racks
- Sales Counters
- Carpets and Rugs
- Stair Handrails
- Elevator Cars
- Playground Equipment
- Fitness Equipment
Specialized Products
The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.
Call Today for a Proactive Cleaning
If your home or business needs deep cleaning services, call the experts today – [SERVPRO of Licking County, 740-587-0938]
Sources:
https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html
https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html
IICRC Certified Firm
7/8/2019 (Permalink)
SERVPRO of Licking County is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.
IICRC Certified Firms must
• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.
The IICRC Develops The Standards For The Restoration Industry
The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.
Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.
About SERVPRO of Licking County
SERVPRO of Licking County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
If you would like to schedule service for your home or business, please call (740)-587-0938 today!
Let our professional team do the cleanup with the proper procedures to keep you, your home or company safe.
SERVPRO Blessing Box Donation Drive
7/8/2019 (Permalink)
From Donations to Restoration, We are Always Here to Help!
Our team at SERVPRO of Licking County is currently accepting donations to stock the Blessing Boxes in Pataskala, Ohio. Please consider helping us pay it forward by donating non-perishable items and small personal care/sanitary items. One small act of kindness can make a big difference in the community.
A Blessing Box is a small, often homemade structure where people leave donated goods for others to pick up anonymously. They are typically located in a common area and people fill them with items that will help those in need. The items consist of everything from non-perishable food to toiletries. These donated essentials help fulfill short-term basic needs for those who don’t always have access to them.
Many Blessing Boxes can be found throughout the Central Ohio Area. The locations can be found at the following link: https://www.google.com/maps/d/viewer?fbclid=IwAR1ETvRlRgt7Ybb8ejUxFRMD8Z5UKpkO70LRjgqsfI0gtynRM-j44x1ZB7s&mid=1h3GvUiJ3yoIEpU9-VRRIxzKuMY2lMi8Q&ll=40.04720889954504%2C-82.84959719999995&z=10
Donations will be collected from July 8th - August 9th, 2019 and distributed to the Blessing Boxes in Pataskala, Ohio. If you have any questions or would like to make a donation, please call our office at 740-587-0938.
SERVPRO's Disaster Recovery Team
6/18/2019 (Permalink)
In the aftermath of a disaster, there is only one objective, to help you make it “Like it never even happened.” Every year, all over the country, catastrophic natural disasters wreak havoc on communities large and small. Whether its turbulent blizzards, or torrid flooding, the effects of these colossal events can be felt across the nation.
When a storm or disaster strikes, SERVPRO’s Disaster Recovery Team is poised and “Ready for whatever happens.” With a network of over 1,600 Franchises, the SERVPRO System strives to be faster to any size disaster. Strategically located throughout the United States allowing for a faster response time, SERVPRO’s Disaster Recovery Team is trained and equipped to handle the largest storms and highest flood waters. Providing experience, additional manpower, equipment and other resources, the Disaster Recovery Team assists your local SERVPRO Franchise Professionals.
In the midst of the chaos and stress caused by these happenings, it is easy for business and home owners to feel overwhelmed and lost. So in the event that your home or business is involved in a storm, you can rely on SERVPRO to turn a stressful situation into a manageable, professional experience.
If storm damage has impacted your home or business, please call SERVPRO of Licking County at 740-587-0938. Let our professional team do the cleanup with the proper procedures to keep you, your home or company safe.
The Importance of Teamwork
6/13/2019 (Permalink)
Teamwork is the Key to Success!
No matter what line of work you are in, teamwork is essential to running a successful business. Here at SERVPRO of Licking County, our team is fortunate to have a warm, yet effective working relationship with one another. Since we are an emergency business, it is imperative that communication is clear between the office, field technicians and managers. During a surge in business due to a disaster event, proper communication and execution allows our franchise to respond to more calls efficiently.
The owners at SERVPRO of Licking County consistently stress the importance of teamwork and often reference John Maxwell’s “17 Laws of Teamwork.”
- The Law of Significance
- The Law of the Big Picture
- The Law of the Niche
- The Law of Mount Everest
- The Law of the Chain
- The Law of the Catalyst
- The Law of the Compass
- The Law of The Bad Apple
- The Law of Countability
- The Law of the Price Tag
- The Law of the Scoreboard
- The Law of the Bench
- The Law of Identity
- The Law of Communication
- The Law of the Edge
- The Law of High Morale
- The Law of Dividends
When you find your business or home affected by flood, water leak, mold, smoke, fire, vandalism, storm, or other damage, you can trust the SERVPRO of Licking County team to have your back. Call us at 740-587-0938.
SERVPRO Named to Entrepreneur's Top 10 Franchise List for Tenth Consecutive Year
5/25/2019 (Permalink)
SERVPRO retains top ranking in restoration services category in the 2018 Franchise 500 rankings.
SERVPRO maintains its hold on the top ranking in the Restoration Services industry for the 10th consecutive year in the 2018 Franchise 500 rankings from Entrepreneur magazine.
"This recognition affirms that SERVPRO is a dynamic organization that continues to grow and strives to always provide superior support for its franchisees, and by extension, its customers," said Sue Steen, SERVPRO Industries, Inc., chief executive officer. "The recognition that the company earns year after year in this prestigious list is confirmation of a commitment to excellence that starts at the top and is evident in the service that each franchisee provides to each and every customer."
According to Steen, a number of differentiators set SERVPRO apart from the competition and fuel the attractiveness of the company to both existing franchisees and would-be entrepreneurs looking for a strong business opportunity. Key among these are:
- SERVPRO's commitment to being a learning organization, which keeps training and support at the forefront of the company's culture and philosophy of success and helps franchisees plan, track, and deliver best-in-class services to consumers.
- SERVPRO's focus on continued development and support for proprietary software and systems to allow the company's operational capacity to keep pace with an aggressive growth strategy.
"Today, as a mature franchise organization with more than 1,700 locations under a single brand, recognition like this makes it clear we are reaping the rewards of having laid a solid foundation and a framework to handle quick growth. As our brand continues to grow, we will continue our winning strategy of supporting and improving upon our infrastructure and investing resources in training and support."
SERVPRO specializes in fire and water cleanup and restoration services, helping both commercial and residential customers recover from property damage emergencies "Like it never even happened."
Document Restoration
5/22/2019 (Permalink)
In the aftermath of disaster, some of your most valued contents—documents, photographs, and books—could be lost forever. As a leader in the restoration industry, SERVPRO knows that timely mitigation is the key to recovering damaged possessions. With years of experience and state-of-the-art technology, SERVPRO’s restoration professionals will help you recover your paper goods before it is too late.
Our Document Restoration Facility:
- Innovative: we use the latest vacuum freeze-drying method, as well as gamma irradiation technology for sterilizing
- Secure: managed by HIPPA Master-certified technicians, under 24/7 surveillance
- Digital: we use a computerized inventory system for digitizing your documents
- Flexible capacity - we can accommodate large commercial losses or small residential jobs
- Full Service: we offer a range of services including drying, cleaning/disinfecting, re-jacketing, digitizing, and deodorization
Our Technology
The SERVPRO document restoration team uses innovate vacuum freeze-drying techniques; in fact, we use the same freeze-drying methods used by the Library of Congress to dry valuable historic documents and books. Our vacuum freeze-drying process is the only method approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA).
Types of content:
- paper documents
- books and magazines
- manuscripts and files
- photographs, films, negatives, and microfiche
- x-rays
- blueprints and maps
- parchment
Document Cleaning and Disinfecting
In many water damage situations, like sewage or flood water, documents will be exposed to bacteria, viruses, pesticides, or other harmful chemicals. Our team uses a gamma irradiation process to safely and effectively sterilize your documents.
Digitizing Services
In the digital age, converting your paper files and photos to digital formats can have an invaluable impact on your business or home. With the help of SERVPRO’s restoration professionals to digitize your documents, you can save storage space and have access to your records at the touch of a button. And perhaps most important of all, you’ll have digital copies of your valuable documents that can’t be lost in a flood or fire.
If you need your valuable documents restored, please call SERVPRO of Licking County at 740-587-0938. Let our professional team do the cleanup with the proper procedures to keep you, your home or company safe.
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