What our Customers say...


Friendly, knowledgeable, great communication, great customer service!

So kind & professional! 

This is my second time using these services and franchise. Always well taken care of! 

Great attentiveness to cleaning and confidence with customer needs while on site. Team members showed good deal of knowledge and pride while in my home. I have already recommended SERVPRO to 2 of my friends. 

Technician was very professional and prompt. Highly recommend.  

I'm so thankful the team took such time and care to clean my carpets. I must say these are the best I have ever had to clean my carpets. Thank you! 

Did a great job - very knowledgeable. 

I would recommend SERVPRO to everyone! Brandon and Joshua are so nice and they work so hard!

I cannot think of any improvements needed. They did a fantastic job. Thanks!

No recommendations. They were perfect! SERVPRO has been lifesavers to us! We will always use them!

The guys were wonderful. Thank you! Sending your info to my sister! 

Your staff did a super job of cleaning my stained carpet. So pleased with their workmanship! 

These gentleman had a tough job, they came in and handled it! Very good job! 

The team that came to my home were Adam Hughes and Trevor and Cody. The work was done in early April, 2020 and Adam was extremely helpful, very professional and personable. They did a good job and I just wanted to extend a 'thank you' to all of them. 

Great job! Felt like problem is being addressed. 

Trevor Williams and his assistant did a wonderful job! 

Very nice job - very personable workers! 

I was pleased with the service. There was an apparent difference when the work was completed. The on-site personnel were great. 

SERVPRO made us feel comfortable, secure and pleased with the speed they were able to get to us. The crew was great and Ryan was especially helpful and willing to spend time discussing the information we needed and to answer any of our questions. Most of all thank God he gave us someone so wonderful to work with and help us with our difficult times. To this point we are well pleased and know we are in good hands, we know the job will be completed to our satisfaction, thanks to everyone at SERVPRO of Licking County. 

I was very happy with the service today. The team did a great job. Very courteous and explained what was happening thoroughly. 

Bother workers were great. I would recommend them highly. 

No recommendations - They were very professional! I would highly recommend their service!!

Would absolutely recommend. Will definitely use again. 

Very professional service, keep doing what you're doing! 

Trevor & Ben went above & beyond! They were great!

No recommendations, your guys were awesome. Extra nice guys, they listen and are very professional. 

I would like to express my appreciation for the quality job that SERVPRO of Licking County did as they came in and treated our living area after aerial flooding. They were understanding, caring, and cooperative in making a difficult situation easier.  Melissa and her team worked expeditiously to come out within 24 hours.  John and Mark worked tirelessly to get the job done.  I would highly recommend their services for any issues you may have with flooding.  We were truly blessed by their professionalism and compassion.  

I’m very happy they could come out within 24 hours of incident!

The entire crew was so friendly and explained everything so well! 

They were perfect, no complaints. Ryan, Trevor, and Mark were all great!

Everything was great, especially the guys that came to do the work. I will be a repeat customer for sure. 

SERVPRO made everything very convenient when it came to getting our items back. They met my husband clear in Butler, OH to return them. Adam was very thorough in everything he did and was so nice. 

Ryan Davis and Trevor Williams were out at my place recently and were quick, efficient, and friendly, and proved that the slogan "Like it never even happened." is more than just clever marketing. Thank them for their hard work.

The team members that showed up were very friendly and professional. I was satisfied with the quality and speed of the work performed. Done in a timely manner. No recommendations. Job well done. Thank you. 

The guys were very supportive and caring about our situation. Most satisfied with the people and very happy to have my home back in order. 

I'm very satisfied with the service I received. It was nice having someone show up that actually knew what they were doing. They had all the equipment and tools necessary. Their work ethics stood out. They worked from the time they got here until the time they left and were not constantly on the phone or taking breaks. I felt comfortable with them in my home and would recommend SERVPRO to anyone. 

Everyone was very nice and polite.  It stood out to me that when it came to cleaning the carpets, I was able to schedule it at my convenience after the construction was complete and one day the guys even let my dogs out for me. 

All the teams and personnel were respectful and professional. Thank you!  

The people from SERVPRO came promptly to clean up our basement, saved as much as they could, kept track of all the progress and kept me up to date on everything they did. They made a tough situation more manageable for me. Extremely likely to recommend. 

No recommendations. Very efficient! 

Great job. Happy with their work!

Very professional and courteous! 

The crew was terrific. They went above and beyond to make sure everything was done right. They were very friendly and courteous throughout the process. Thank you!!

Everything was perfect and everyone was awesome to work with, extremely likely to recommend to others!

They did well with customer service and did a great job. 

Excellent job, extremely likely to recommend to others!

We were very pleased with all people involved in helping us with this water issue, Adam was very patient and helpful and Beth and Melissa were also very easy to talk to. All are knowledgeable people! 

Did what they said they would do! No surprises! 

The team made a terrible situation much calmer for me. They weren't stressed over anything which alleviated most of mine as well. 

Once again I wanted to say how great the service SERVPRO provided was, I am very pleased as well are the 2 tenants that it affected. 

Guys were great, fast and did a great job!!

From the first phone call to receiving an estimate, to the service technician completing the job. Every part of it was awesome. SERVPRO should be very proud of its employees, they are extremely professional and courteous. Thank you again for the awesome service I was provided. 

All staff very professional & courteous. No recommendations. 

I am so glad that I chose you to help me with my sewage problem. I have talked about you to so many of my friends & heard two stories where they had the same positive experience with SERVPRO. Thank you. 

The whole team was very nice and professional. I would use them anytime. 

I recently had the pleasure of working with Jamey Walker and his staff from SERVPRO of Licking County on the emergency renovation effort at St Michaels School in Worthington, OH.

Throughout the course of the renovation, Mr. Walker was a consummate professional. He was accurate in his initial assessment of the scale and cost of our project, and was attentive to the specific needs and time sensitive nature of our efforts. His crews were clean and tidy, always leaving the job site in a manner we could be proud of.

The Job was completed on time with quality, precision, and care. SERVPRO's attention to detail and adherence to safety makes them an easy choice as a preferred contractor by the Catholic Diocese of Columbus. It is with the strongest confidence and without reservation that I highly recommend SERVPRO of Licking County. 

The employees explained my duct work & educated me on some that have been bypassed. No recommendations off hand to give. 

Bonus for great work and to make me happy. Very kind and didn't cut corners. 

Great job, Friendly staff, Thank you! 

Very professional & friendly - office & on site staff. 

Your crew did a great and helpful job for my needs. 

Good experience, great service. Thank you! 

Great work! Having them return for more work. 

Very nice job, thank you!! 

Both technicians were awesome. 10/10

The crew was very professional, very, very pleasant & moved quickly. They were very patient while we went through our possessions. Loved having them here. 

Technicians were very professional, courteous, informative, and timely. Thank you!

Great job and will give highest recommendation. Very polite and professional. 

Great job, Quick & on time! 

I was extremely happy they saved the carpet in my railroad room. They were great!

Adam and Steven were very professional and friendly!

Great team and great service! Completely exceeded my expectations!

Keep up the great work! The crew went out of their way to help fix issues which were not even mentioned!

Excellent work!! Super impressed and will be recommending SERVPRO to all who need similar service.

No recommendations!!! Great communication skills, wonderful interaction skills and complete professionalism. I would happily do a commercial for SERVPRO. Been told I am pretty good on camera.. have had lots of experience because of schools and working with Hospice, so give me a call.. local, state advertising and I would not expect to be paid.. I'd just happily do it!!!

SERVPRO, as a whole team, was the best part of my claim. Everyone was very professional, polite & understanding! Thank you!!

Fantastic service! Thank you I needed your help!

Absolutely love working with SERVPRO! The guys are great!!

Fantastic job! Well done and in a timely fashion. Thank you!!

Very courteous and did a fantastic job! Very thorough!

I have used Master Clean for 24 years & I will not use them again! You definitely have our business from now on!

The guys did a fantastic job!

Great and very prompt service! Thank you so much!

The team did an excellent job of the mess I had & I have no recommendations for them. A++++

Thanks to everyone!! Great team!! :) Carpets look great and special thanks to the worker who offered comfort, too!

Very nice, and did a great job!

The team was Awesome! They had a lot to do and were so wonderful and professional. Thanks guys!

Everything they did was great! Thanks so much!!

Outstanding!! Love the service!

Keep up the good work & integrity!

I appreciated the professionalism and courteous manner in which I was treated. Great job!

Very good workers and they do a very great job!

The team was very courteous and did an awesome job! Very professional and they both went out of their way beyond their call of duty! I strongly recommend them both to be compensated for their extreme efforts! Very happy with our service!

What a great team! They are true PROFESSIONALS!

We were very pleased with the prompt immediate service as we were in tight time demand to get the work completed. Crew was very courteous.

Everyone was wonderful, very professional and thorough. I will definitely use SERVPRO again!

Recommendations - None, they do an awesome job!! Another great job - I always recommend SERVPRO!

Service was excellent! Would recommend this company to all of my friends!

The workers were very helpful, kind, and professional. Highly recommend.

The whole house smells wonderful and the furniture looks great!

These boys are great! Made me feel better about the entire process!! I really feel they know what they are doing!

The team was immediately responsive to the situation and my needs, especially on 1/6/2014. Staying until 3:00 a.m. to complete and secure my home. The next day they arrived early and worked so hard to remove damaged materials from three floors, informing me of everything!!! They were my angels and I am more than thankful.

The most professional personal team I've seen in a long time. In a word "They worked their butts off!!!"