SERVPRO made us feel comfortable, secure and pleased with the speed they were able to get to us. The crew was great and Ryan was especially helpful and willing to spend time discussing the information we needed and to answer any of our questions. Most of all thank God he gave us someone so wonderful to work with and help us with our difficult times. To this point we are well pleased and know we are in good hands, we know the job will be completed to our satisfaction, thanks to everyone at SERVPRO of Licking County. 

I would like to express my appreciation for the quality job that SERVPRO of Licking County did as they came in and treated our living area after aerial flooding. They were understanding, caring, and cooperative in making a difficult situation easier.  Melissa and her team worked expeditiously to come out within 24 hours.  John and Mark worked tirelessly to get the job done.  I would highly recommend their services for any issues you may have with flooding.  We were truly blessed by their professionalism and compassion.  

I’m very happy they could come out within 24 hours of incident!

The entire crew was so friendly and explained everything so well! 

The team members that showed up were very friendly and professional. I was satisfied with the quality and speed of the work performed. Done in a timely manner. No recommendations. Job well done. Thank you. 

The guys were very supportive and caring about our situation. Most satisfied with the people and very happy to have my home back in order. 

The people from SERVPRO came promptly to clean up our basement, saved as much as they could, kept track of all the progress and kept me up to date on everything they did. They made a tough situation more manageable for me. Extremely likely to recommend. 

Everything was perfect and everyone was awesome to work with, extremely likely to recommend to others!

We were very pleased with all people involved in helping us with this water issue, Adam was very patient and helpful and Beth and Melissa were also very easy to talk to. All are knowledgeable people! 

SERVPRO, as a whole team, was the best part of my claim. Everyone was very professional, polite & understanding! Thank you!!